We accept several payment methods for the payment of your order online.

Our different accepted payment methods:

• Debit or credit card (Visa, Mastercard...)
• Paypal*
• Apple Pay
• Google Pay
• Kimberfeel Gift Card

* By choosing to pay with PayPal, you will be automatically redirected to the PayPal page to access your account or create a new one if you are not yet registered with PayPal.

Payment is made securely online via "e-transaction". Once your payment has been validated, you will receive an order confirmation by email.

In the event of a delay or problem with payment, particularly in the event of a bank card refusal, the order will be considered cancelled.

Payment is completely secure thanks to our banking partner and the 3D Secure system. Your banking data circulates on the Internet in encrypted form, guaranteeing total protection. They cannot be read by third parties.

Give your loved ones the freedom to choose their favorite products from our wide selection! Whether it's for a party, a birthday or simply to please, our gift cards are the ideal gift.

The card is valid for 1 year from the date of purchase. After this year, the amount will be lost. Choose from the following amounts: €20, €50, €100 or €200. The card can be used multiple times and is cumulative.

It is sent directly by email (16-character code) once the payment is validated. Remember to check your spam.

The Kimberfeel gift card can only be used on our website.

We offer several payment methods: Credit or debit cards, Paypal, Apple Pay, Google Pay and you can pay with a Kimberfeel gift card.

We do not offer payment in installments on our Website.

If your payment is refused there are several reasons; Please verify that the credit card number and expiration date are correct. If everything is certified, please make sure your bank has not blocked the online payment. For security reasons, please note that we do not have access to your data, we will not be able to help you with this.

We take the security of your card details very seriously. For this, we use our banking partner and the 3D Secure system.

No, you can only use one payment card. But you can use a Kimberfeel gift card and top it up with a credit or debit card.

First of all you receive an email including the gift card (code - expiration date...)

To use your gift card, you will need to enter the code (16 characters) in the “ discount code or gift card ” tab then validate.

It is valid for 1 year from the date of purchase. After this period, the amount remaining on it will be unusable.

No, we do not reimburse gift cards.

Also, if you return an item purchased with a gift card, we will send you a new one by email with the amount refunded.