Orders are processed Monday through Friday. We ship your orders within 24 to 48 business hours from our warehouse in France.

We work with our partners GLS and Colissimo to guarantee you fast and secure delivery. Several delivery options are available to you: to your home without signature, with signature, or to a relay point near you.

Please note that depending on the payment method chosen, authorizations may delay shipping by up to 7 days.

Delivery with signature

• Free service for orders delivered to France over €80, otherwise the amount is €5.90 .
• Paid service for orders delivered to Europe. Shipping costs may vary depending on the weight of the package and will be displayed in the cart before payment.
• Delivery within 2 to 4 working days for France.
• Delivery within 3 to 7 working days for Europe.

Delivery without signature

• Free service for orders delivered to France over €80, otherwise the amount is €4.90 .
• Delivery within 2 to 4 working days for France.
• Delivery within 3 to 7 working days for Europe.

Delivery to relay point

• Free service for orders delivered to France over €80, otherwise the amount is €3.90 .
• Paid service for orders delivered to Europe. Shipping costs may vary depending on the weight of the package and will be displayed in the cart before payment.
• Delivery within 2 to 4 working days for France.
• Delivery within 3 to 7 working days for Europe.

Accepted delivery countries: Metropolitan France, Corsica, Germany, Spain, Italy, Austria, Belgium, Luxembourg, Slovakia, Portugal, the Netherlands.

No delivery to a country not listed above will be guaranteed (such as the French overseas departments and territories or Andorra, etc.).

We make every effort to meet delivery times, but we cannot be held responsible for any delays, as our shipments are handled by third parties. In addition, delivery times may be extended during periods of high demand (sales, Black Friday, etc.) or in the event of strikes.

In the event of an incomplete address, an incorrect address provided by you, or a lack of information resulting in an inability to deliver on time, we cannot be held responsible for the final quality of the delivery.

We deliver to mainland France and Corsica. In Europe we deliver
Germany, Spain, Italy, Austria, Belgium, Luxembourg,
Slovakia, Portugal, the Netherlands.

Outside of this list, no deliveries will be validated.

For France it takes between 2 and 4 working days. For Europe, 3 to 7 working days.

Please note that we go through third parties for deliveries, so these times are indicative and do not take into account possible delays

We do our best to ship your order to you as quickly as possible, therefore we cannot change the delivery address specified in the order.

At the moment we do not offer this solution.

Shipping costs are calculated based on the chosen delivery method, country and weight.

For delivery in France, delivery costs are free from 80€ of purchase.

Once your package has been shipped you will receive an email with the tracking link.

The carrier may take 24 to 48 hours to update your tracking information.

First of all, remember to check that your delivery details were valid, ask your neighbors or caretakers if it is not in another mailbox.
If despite your searches the package has not been found, you will then have to contact the carrier who took charge of the delivery so that they can carry out a more in-depth search. Please request and complete a sworn statement of non-delivery before contacting us.